Affected person, customer take challenge with guidelines at Cornwall Neighborhood Hospital

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Latest guests to Cornwall Neighborhood Hospital have contacted the newspaper with tales of pandemic precautions in place they consider are excessive.

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In a single, the mum or dad of a younger teenage boy taken to the emergency division to deal with a suspected damaged foot was advised by a hospital employees member she couldn’t sit in an accessible chair safely spaced from her son and others; that she’d have to face as a result of the seats had been for sufferers solely.

In one other, a businessman in Ottawa, who lives within the Moose Creek space and has ties to Cornwall, stated he was stunned when he had an fascinating expertise at CCH whereas being handled for extreme abdomen pains in a semi-private (two individual) room. On an intravenous line and needing to make use of the washroom, he was advised he couldn’t entry it.

“While you’re admitted, you’re advised that if it’s good to defecate, it’s in a cardboard field, and it’s a must to urinate in a cardboard bottle – it’s all as a result of COVID guidelines,” stated the person who goes by the title of Frank.

The person stated he had extreme ache and a swollen abdomen – it turned out to be pancreatitis – after midnight at his residence, and when he was advised an ambulance wouldn’t arrive for 90 minutes, an in-law was in a position to transport him to the hospital. A number of hours later when he was admitted to a room, Frank stated he was stunned “you defecate in (the container), then they carry them up and carry them away. . . once you pee, it’s in entrance of others.”

The person stated he’s initially from a third-world nation – and that day he thought he was again in a single.

“It was like a third-world nation, (and) I need folks to remember,” Frank stated. “Is that humane? There’s a curtain between (sufferers), that’s all, and but you’ll be able to’t use the washroom. . . I don’t assume folks ought to need to undergo one thing that’s degrading like that.”

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He stated the person within the different mattress had his open bottle of urine positioned on a window sill “and it was nonetheless sitting there hours later. It wasn’t taken away, (and) it was a horrible scent.”

The hospital, by means of its communications division, supplied the Commonplace-Freeholder with an in depth response to a number of questions, the assertion partially studying “to assist mitigate the transmission of COVID-19, the hospital is presently on common precautions. This implies all employees and physicians take the identical common method to carrying full private protecting gear with all sufferers, and the identical strict an infection management measures are utilized to all areas of the hospital.

“Whereas on common precautions, sufferers can not share washrooms until they’re totally cleaned and disinfected after every use. Whereas our hospital has non-public rooms with non-public washrooms (the usage of single affected person rooms with non-public loos limits alternatives for transmission of contagious ailments resembling COVID-19), we even have wards with shared washrooms, together with areas of the hospital which have been modified to accommodate additional sufferers, resembling our auditorium. In these situations, one affected person is designated to make use of the washroom and the rest of sufferers should use commodes.”

The CCH assertion continued as follows:  “In September the prevalence of COVID-19 in our neighborhood was very excessive as had been hospitalizations; common precautions had been carried out on a short lived foundation to restrict any potential transmission of the virus inside our facility to guard our employees, physicians and sufferers. We acknowledge this can be uncomfortable for sufferers. CCH continues to watch the COVID-19 pandemic and should make changes as obligatory.”

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Within the different state of affairs, the boy with the foot harm and his mother, the boys’ great-grandmother, Marlene Jalbert, of Martintown, stated her granddaughter was giving her a play-by-play of the state of affairs by telephone, and he or she was not happy.

“I simply don’t assume that’s proper,” Jalbert stated. “What are you speculated to do? You’re not going to ship a child into the (emergency division) by himself. . . my granddaughter needed to stand for 90 minutes. One other mum or dad was sitting on the ground (when there have been empty chairs accessible).”

Jalbert stated her granddaughter, who works within the health-care area, was offended concerning the state of affairs, and after her son was X-rayed and he or she returned to the emergency division seating space, she this time took a seat – and was not requested once more to offer it up.

Whereas not addressing the particular state of affairs, CCH did present numerous data on coverage, saying that “CCH takes pleasure in being an accessible facility and wouldn’t pressure sufferers or guests to face or sit on the ground, (and) presently the seating within the emergency division’s ready room is spaced six ft aside for infection-control measures.”

The hospital stated that in a situation the place the ready room was extraordinarily busy and just one seat remained accessible, “CCH would do its finest to search out an extra seat or discover one other ready space within the emergency division for each the person and the kid.”

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Added CCH: “Affected person volumes have been very excessive as of late. It has not been unusual for the ready room to be at full or over capability. Different hospitals all through Ontario are additionally experiencing extraordinarily excessive affected person volumes of their emergency departments.

“This presents a number of challenges throughout a pandemic when we have to observe strict infection-control precautions resembling sustaining bodily distancing between sufferers and guests to the most effective of our talents. Now we have completed our greatest to accommodate elevated affected person volumes and assist mitigate any potential accessibility points whereas sustaining infection-control measures, resembling placing further seats within the hallways.

“We proceed to encourage folks to go to our emergency division for pressing care, however to contemplate visiting their household doctor or a walk-in clinic for non-urgent care.”

Except for looking for different seating, the hospital’s assertion didn’t tackle how this infection-control process could possibly be modified for these attending from the identical family, who wouldn’t essentially require bodily distancing as the chance of sitting nearer collectively didn’t change when getting into the ability.

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