Duke Power prepares Ohio, Kentucky clients for greater winter power payments | Duke Power



  • World occasions inflicting a rise in value of pure gasoline, affecting each pure gasoline and electrical clients.


  • These prices are handed by to clients with no markup.


  • Firm proactively notifying clients of accessible state and federal help applications, and different instruments to assist handle payments.

CINCINNATI – With seasonal chilly climate on the horizon and a rise in the price of power throughout the globe, Duke Power is reminding Ohio and Kentucky clients of accessible ideas, instruments and help applications to assist them put together for greater winter payments.

“We acknowledge we nonetheless are in difficult financial occasions, and approaching chilly climate and better power costs might create extra hardships on our clients,” mentioned Amy Spiller, president, Duke Power Ohio and Kentucky. “The rise in gasoline costs is ready by the market and handed by to clients with no markup. We all know affordability is vital to our clients, and we wish to spotlight steps we are able to all take now to scale back power utilization and higher handle payments.”   

Low- to no-cost energy-saving ideas, tasks

Pure gasoline use usually spikes within the winter as clients fight low temperatures to remain heat. Electrical clients are affected by the elevated value of pure gasoline to gasoline energy vegetation. Under are ideas to assist clients put together for chilly climate and handle power use.

  • Learn to cut back power use. Step one to scale back power use in your house is to determine and prioritize energy-saving enhancements. This may be achieved by an authorized auditor or by performing your individual power audit.

     
  • Seal air ducts. Be sure that the air ducts from your house’s furnace and central air conditioner are correctly sealed. Ducts that leak into the attic or crawl area can considerably enhance your heating and cooling payments.

     
  • Seal your house. One of many quickest energy-saving duties you are able to do is caulk, seal and weatherstrip all seams, cracks, and openings to the skin. This could save 10% to twenty% in your heating and cooling payments.

     
  • Set up good thermostats. Set up a “good” or programmable thermostat to scale back your power use if you are asleep or away.

     
  • Handle water heating. Set your water heater temperature to 120 levels Fahrenheit or think about putting in an on-demand or tankless water heater that solely heats water while you want it.

     
  • Contemplate insulation. Contemplate whether or not it’s essential to add insulation to your ceiling, flooring, and partitions. Insulation between the indoors and outside reduces power demand, saving you cash whereas enhancing the consolation of your house.

     
  • Function ceiling followers in a clockwise course, which pushes heat air again down into the room.

     
  • Change air filters recurrently; a grimy air filter makes a heating system work more durable, which makes use of extra power.

     
  • Have HVAC system checked recurrently by a certified heating and air con contractor to take care of effectivity and peak-performance.

     
  • Go away drapes or blinds open throughout sunny winter days to permit the solar to heat the home. Shut them at night time to assist insulate your house.

Take a look at these straightforward tutorials on the right way to set up climate stripping on doorways and home windows right here, or the right way to caulk round doorways and home windows right here.

Listed below are a few of the Duke Power applications that might allow you to handle your month-to-month payments:

Funds Billing Program

This free service helps clients handle their budgets by eliminating excessive spikes in winter payments. The Funds Billing program ranges out a buyer’s power payments, permitting them to pay a predictable, equal month-to-month quantity to assist keep away from billing surprises. Duke Power determines this cost by including up a buyer’s annual utilization after which dividing it into the identical cost quantity every month. Study extra right here.

Decide Your Due Date

With Duke Power’s Decide Your Due Date (https://www.duke-energy.com/house/billing/pick-your-due-date), clients can select the date they need their power payments to be due every month.

Excessive Invoice and Utilization Alerts

Take extra management of month-to-month payments by signing up for power utilization and excessive invoice alerts. Click on right here for extra info on the applications.

Installment Plans

Useful choices can be found for patrons to request a number of additional days or to restructure their past-due stability right into a month-to-month cost plan. Prospects can study extra concerning the choices out there to them by visiting https://www.duke-energy.com/house/billing/special-assistance/payment-arrangements or calling Duke Power at 800.544.6900.

Native, State and Federal Packages for Buyer Help

Prospects who might not have certified for help up to now might now qualify for native, state and federal applications as a result of expanded eligibility standards throughout the pandemic. Elevated ranges of help additionally could also be out there for many who certified and have already acquired help.

Ohio

Low Revenue Residence Power Help Program (LIHEAP)

LIHEAP is an income-based program that permits these incomes under sure thresholds to qualify for federal power invoice help cash. Duke Power clients can get extra info, learn to qualify and apply for funding by calling the Ohio Division of Improvement at 800.282.0880 or visiting https://www.improvement.ohio.gov/is/is_heap.htm.

Winter Disaster Program

The Winter Disaster Program helps income-eligible Ohioans preserve their utility service after they have pending utility disconnections, present disconnections or lower than a 25% provide of bulk gasoline of their tanks. The annual program is out there Nov. 1 by Could 1. Extra info is out there on-line at https://improvement.ohio.gov/is/is_heapwinter.htm or by calling the Ohio Division of Improvement at 800.282.0880.

Winter Rule

The Winter Rule permits a residential buyer who’s disconnected or has a pending disconnection to pay a most of $175 to have their service restored or maintained. A buyer might use this selection as soon as per winter heating season for his or her main residence. Further info on the Winter Rule, which is out there between Oct. 18, 2021, and April 15, 2022, is out there on-line at https://www.duke-energy.com/house/billing/special-assistance/payment-arrangements/extra-time or by calling Duke Power at 800.544.6900.

Proportion of Revenue Fee Plan Plus

The Proportion of Revenue Fee Plan (PIPP) Plus is an income-eligible program that permits qualifying clients to pay a share of their earnings towards their power payments, no matter month-to-month utilization. Further info is out there by visiting https://www.duke-energy.com/house/billing/special-assistance/percentage-of-income or by calling the Ohio Division of Improvement at 800.282.0880.

Neighborhood Assets

  • United Approach – Whereas United Approach doesn’t have funds out there to satisfy utility wants, it could possibly refer you to different organizations that will present assist together with your utility invoice or different wants. To study businesses that serve your space, please go to 211.org on-line.

     
  • Council on Ageing – Should you’re 60 or older and suppose you’ll have issues paying your heating payments this winter, the Council on Ageing needs that will help you discover help. Name 513.721.1025.

     
  • Neighborhood Motion Businesses – Emergency funds could also be out there for utility payments by native Neighborhood Motion Businesses. Discover out extra by calling the company in your space.

Kentucky

Low Revenue Residence Power Help Program (LIHEAP)

LIHEAP is an income-based program that permits these incomes under sure thresholds to qualify for federal power invoice help cash. Duke Power clients can get extra info, learn to qualify and apply for funding by calling the Kentucky Cupboard for Well being and Household Providers at 800.456.3452 or visiting https://www.duke-energy.com/house/billing/special-assistance/low-income-home-eap.

WinterCare Power Fund

WinterCare is a Duke Power-sponsored program administered by the Northern Kentucky Neighborhood Motion Fee (NKCAC). Eligibility for WinterCare help is decided, partially, by family earnings. The NKCAC will take functions for WinterCare every year till funds are depleted. For added info, or to use for help, please name the NKCAC at 859.581.6607. Or discover the phone quantity for the county through which you reside on-line at https://www.nkcac.org/.

Duke Power Weatherization Program

Weatherizing your house may help decrease heating prices by preserving chilly drafts out and lowering the quantity of heat air that escapes. Folks Working Cooperatively manages the enrollment and qualification of Duke Power clients without cost house weatherization enhancements. To use, name 859.331.1991.

Neighborhood Assets

  • Neighborhood Motion Businesses – Emergency funds could also be out there for utility payments by native Northern Kentucky Neighborhood Motion Commissions. Discover out extra by calling the company in your space.

     
  • United Approach – Whereas United Approach doesn’t have funds out there to satisfy utility wants, it could possibly refer you to different organizations that will present assist together with your utility invoice or different wants. To study businesses that serve your space, please go to 211.org on-line.

     
  • The next businesses might also be capable to present help:

     

    • Brighton Middle, 859.491.8303

       
    • The Salvation Military, 859.261.0835

       
    • Boone County, 859.586.9250

Discover extra info that will help you handle winter payments at duke-energy.com/WinterBills

Duke Power Ohio/Kentucky

Duke Power Ohio/Kentucky, a subsidiary of Duke Power, gives electrical service to about 870,000 residential, business and industrial clients in a 3,000-square-mile service space, and pure gasoline service to roughly 542,000 clients.

The Duke Power Basis gives philanthropic help to satisfy the wants of communities the place Duke Power clients reside and work. The Basis contributes greater than $30 million yearly in charitable presents and is funded by Duke Power shareholder {dollars}. Extra details about the Basis could be discovered at duke-energy.com/basis.

Duke Power (NYSE: DUK), a Fortune 150 firm headquartered in Charlotte, N.C., is one in every of America’s largest power holding firms. Its electrical utilities serve 7.9 million clients in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively personal 51,000 megawatts of power capability. Its pure gasoline unit serves 1.6 million clients in North Carolina, South Carolina, Tennessee, Ohio and Kentucky. The corporate employs 27,500 individuals.

Duke Power is executing an aggressive clear power technique to create a wiser power future for its clients and communities – with objectives of at the very least a 50% carbon discount by 2030 and net-zero carbon emissions by 2050. The corporate is a high U.S. renewable power supplier, on observe to personal or buy 16,000 megawatts of renewable power capability by 2025. The corporate is also investing in main electrical grid upgrades and expanded battery storage, and exploring zero-emitting energy technology applied sciences similar to hydrogen and superior nuclear.

Duke Power was named to Fortune’s 2021 “World’s Most Admired Corporations” record and Forbes’ “America’s Greatest Employers” record. Extra info is out there at duke-energy.com. The Duke Power Information Middle comprises information releases, truth sheets, photographs and movies. Duke Power’s illumination options tales about individuals, improvements, group subjects and environmental points. Comply with Duke Power on Twitter, LinkedIn, Instagram and Fb.

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