Inexperienced power provider (opens in new tab) Octopus Vitality was based by Greg Jackson whose dream was to make power greener, but in addition cheaper. He’d grown up in a low-income, single-parent household and knew the stress of a excessive utility invoice. Now, he sits on the helm of top-of-the-line power suppliers (opens in new tab) within the UK, which sells among the many most cost-effective power tariffs within the UK, and powers houses with 100% inexperienced power.
On this Octopus Vitality evaluate, I’ll cowl every thing from the supplier’s pricing and customer support to its inexperienced credentials and extra, that can assist you resolve whether or not it is best for you. When you resolve to change, head over to our power comparability (opens in new tab) web page to search out the very best power offers (opens in new tab) from Octopus in your space.
Octopus Vitality: worth
Octopus claims its clients save £222 on common, in comparison with the common Large 6 variable tariff. It is price stating that power unit charges – the quantity you pay for every kWh you employ – differ throughout the UK, relying on the place you reside and the way easy or sophisticated it’s to provide your space.
Octopus Vitality: fast stats
Inexperienced electrical energy: 100%
Inexperienced fuel: 0%
Carbon offsetting: sure
Tariffs: A number of
Customer support: 5 stars (Trustpilot)
Vitality Swap Assure: sure
Exit charges: none
Nonetheless, actually once I reviewed Octopus, I discovered the corporate’s variable tariff to be one of many lowest out there, at 11.7 per kwh for electrical energy and a pair of.3p for fuel.
It was additionally one of many most cost-effective inexperienced power suppliers. Of the suppliers I surveyed, solely Bulb (opens in new tab) got here in with a decrease kwh worth for fuel and electrical energy. Bulb’s each day standing expenses are greater although, at nearly 4p extra for fuel.
(That is the each day fee you pay for having an power provide – it covers the prices of getting the power from the mills into your private home.)
Not like some power suppliers, Octopus does not expenses early exit charges for going elsewhere, and there’s no oblique loyalty penalty if you happen to keep for years, both. Plus, if you already know somebody who’s already with Octopus, they will refer you and you will each get a £50 gas credit score. Alternatively, if you happen to’re a buyer and also you refer a good friend to Octopus, you may each get a £50 credit score reward.
Octopus Vitality: tariffs
There are three predominant Octopus tariffs (opens in new tab) to decide on between: fastened 12 months (usually the most cost effective), a variable tracker and Tremendous Inexperienced (the most well-liked), which offsets fuel, too. Octopus additionally has a number of specialist tariffs. Its Octopus Go tariff is designed for electrical car drivers, providing super-cheap electrical energy for 5p/kWh between 00:30 – 04:30 each night time.
The Agile Octopus tariff, in the meantime, provides clients entry to half-hourly power costs based mostly on the wholesale power market on the time. Costs are up to date on daily basis: at 4pm, clients obtain a special unit fee for each half hour of the following 24 hours. It means you may maximise your power utilization when costs are at that day’s most cost-effective.
Agile Octopus additionally permits clients to promote surplus saved power (purchased when most cost-effective) again to the Grid when it’s costliest. Actually, earlier this yr Octopus paid hundreds of consumers to make use of electrical energy throughout the day because of a rise in photo voltaic and wind power manufacturing.
Particular pricing for all tariffs is predicated in your postcode (as a result of power costs differ throughout the nation) and utilization. Within the case of Agile Octopus, it additionally is determined by your time of use.
How inexperienced is Octopus Vitality?
Octopus Vitality makes use of 100% inexperienced electrical energy from renewable sources like solar, wind and water. The corporate does not provide inexperienced fuel – few UK suppliers do; it is at the moment very tough to supply at scale. However for the value of a espresso, Octopus will offset all of the carbon emissions created in each the manufacturing and the consumption of the pure fuel you employ in your house.
How? By reforesting and conserving huge areas of the Amazon, and dealing with UK charity Renewable World to carry revolutionary renewable power know-how to fuel-poor communities worldwide. Octopus buys its power from photo voltaic websites – its guardian firm, Octopus Group, is the most important UK investor in photo voltaic farms – and matches any that’s purchased from different sources with a Renewable Vitality Assure of Origin certificates.
Octopus Vitality: customer support
Octopus clients can speak to the corporate on the cellphone, through e-mail and on Fb Messenger. Plus, it’s the one power firm out there at which you would possibly get to talk with the boss. Each day, Jackson units apart time to answer buyer queries. When T3 journal dialled, Octopus picked up inside 9 seconds.
Octopus Vitality: person opinions
Octopus Vitality has been a Which? Really useful Provider for 3 years working, and has a whopping 5 stars on Trustpilot, with 92% of 32,000 reviewers ranking it wonderful (August 2020). Customers have persistently praised the corporate’s user-friendly, clear info and its immediate customer support.
Octopus Vitality was additionally named Vitality Provider of the Yr Award in 2020 by Uswitch, in addition to being voted Greatest Firm to Work for on the 2019 UK Worker Expertise Awards. And on the 2019 British Renewable Vitality Awards, Octopus picked up the award for the corporate that’s accomplished probably the most to advance UK renewables. All of which matches far to clarify how Octopus Vitality has gone from zero to 1.5 million clients since launching in 2016.
Octopus Vitality: do you want a wise meter?
Not all clients want a wise meter, however Octopus gives an set up service for anybody who would possibly need one. And it has a number of revolutionary tariffs that work with sensible meters, together with Octopus Go, to energy up your electrical car over night time on the most cost-effective fee.
Octopus Vitality: switching
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Switching to Octopus power is simple. The provider has dedicated to Ofgem’s Vitality Swap Assure, which ensures a dependable and hassle-free change inside 21 days. There are two predominant methods to do it.
You possibly can both go on to Octopus for a quote – simply pop your postcode in (opens in new tab), reply three questions in your power use and you will be proven three tariffs – Octopus’ fastened fee, variable and tremendous inexperienced plans – with a month-to-month estimate for every. You can too discover out extra concerning the firm’s extra revolutionary tariffs from there too.
Alternatively, you should utilize a free unbiased worth comparability service, similar to our power worth comparability software, to search out the very best power offers in your space. The benefit of that is you may be proven how a lot you’ll save from switching to every plan, and you’ll evaluate Octopus’s costs with the remainder of the market to resolve whether or not it is proper in your funds. You can too filter your outcomes by numerous standards – together with tariff sort, and options similar to whether or not a tariff is inexperienced, or avoids exit charges – that can assist you discover precisely the proper plan.
Whether or not you undergo Octopus instantly or an power comparability website, you may be proven precisely the identical tariff pricing: the unit price of power does not change. Nonetheless, keep in mind that if you wish to change to one among Octopus’s revolutionary sensible tariffs, you may must undergo Octopus instantly: solely its three hottest tariffs seem in worth comparability outcomes.
Must you change to Octopus Vitality?
Sure, you must change to Octopus Vitality. The provider’s spectacular clutch of business awards and persistently good opinions from clients communicate for themselves. Given its reasonably priced worth, prime customer support and forward-thinking angle to power and local weather change, I believe Octopus is the very best power provider within the UK proper now.